Faq inbound

FAQ

Payments & Safety

Is my payment data safe with you? Is my payment data safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Do you accept online payments? Do you accept online payments?

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

Where can I learn more about the payment and processing on your store? Where can I learn more about the payment and processing on your store?

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

What forms of payment do you accept? What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

How long does it take to get my products? How long does it take to get my products?

Standard shipping can take up to 10 business days after the order is shipped.

Express shipping can take up to 3 business days after the order is shipped.

How much does it cost? How much does it cost?

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Do you ship internationally? Do you ship internationally?

We currenlty only ship to the United States. Select canvases can also be shipped to Canada.

Returns & Refunds

Do you offer refunds? Do you offer refunds?

Yes, we offer refunds.

For more information please visit our Refund policy page.

Who pays the shipping costs in the case of a refund? Who pays the shipping costs in the case of a refund?

All shipping costs (including the return shipping) are handled by the customer.

Currency