SUBMIT A RETURN REQUEST

Click the profile icon in the store's navigation, or click here.

1. Log in to your account:

• In the Email field, enter your email address, and then click Continue.
• In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
• Go back to the online store, and then enter a six-digit verification code.

2. Click the order that you want to submit the return for.

3. If your order has more than one item, then select the items that you want to return.

4. Select a return reason and add a note for the store.

5. Click Request return.

WHAT ITEMS ARE RETURNABLE?

You can return your items within 30 days of date of shipment.

• They must be in original condition.
• In the original packaging.

Free gifts or promotional/sale items are not returnable! For more information, please review our full refund policy.

ARE THERE ANY CHARGES FOR RETURN?

• There are no charges for return.
• Original shipping charges are non-refundable.
• You are responsible for the charges of the return shipping.

HOW SOON WILL I GET MY REFUND?

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.